Worst Job I've Ever Had - Coffee Boutique Specialist Nespresso Employee Review

2.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits that include coffee credit, good discounts, lifestyle spending account, good insurance options. Good coffee education.

Cons

Awful Management, no employee protection with volatile customers, retail hours, discrimination against mental illness/disabilities, non-inclusive environment, if they don't like you personally they'll try to find things to fire you for and keep you under a microscope until you feel like you're backed into a corner and have to quit.

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Nespresso Response
2y
Hello, Thanks for taking the time to share your feedback. First, I want to start by saying that Nespresso values the contribution each employee makes to the overall culture of our organization and is committed to providing an environment free of discrimination or harassment. We have anti-discrimination and harassment policies in place and regularly train our employees on these topics and invest a great deal in our leaders, teams, and organization to foster the right caring culture where people respect, help, and inspire each other to succeed. There is always value in continually training and developing our people, particularly managers. We offer an abundance of trainings and re-trainings including learning and development geared specifically to people leaders to manage effectively and empathetically. At Nespresso, we offer flexible scheduling as a way to actively promote and implement ways of working to better support work-life balance. When used effectively, this flexible scheduling allows employees to manage their time in office and at home as it best suits them and their teams. We appreciate you also taking the time to highlight the positive aspects of our benefits package, as well as the recognition of the coffee education for our employees. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, reach out to your former local HR or management team. Wishing you well in your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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