A great company if... - Boutique Specialist Nespresso Employee Review

3.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great concept; Credit to purchase products; after all a nestle company.

Cons

The concept may lure you in the beginning but later you see that the management is not capable of taking care of the team and/or maintain a healthy environment. it is really disappointing have to go to work and have to deal with so much stress that doesn't even exist.

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Nespresso Response
10y
Hi – Thanks for taking the time to describe your experience. I carefully read your comments about your work environment. Over the past year, I have met all our Boutique Managers when visiting the boutiques or while hosting events in the Corporate office. Through regular leadership training and guidance, we expect our Boutique leaders to set the example and manage their teams by demonstrating our common corporate values and by following our Code of Business Conduct. Should you like to provide more specific information about your situation, please contact me, speak with your HRBP, or call our confidential employee help-line at 888-424-2409. I want you to have a more positive experience. I hope you will give us the opportunity to improve your experience. Thank you. Guillaume Le Cunff President @Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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