Work-life balance, but poor leadership and unstable pay - Customer Success Manager NetApp Employee Review

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Decent pay and benefits.

Cons

Leadership is a joke. Either no real direction, or the wrong direction. It’s a “good ol boys” club, so beware. Your pay and commissions can change at any time, and there’s no real way for you to track it. You’re following the leadership of airheads who talk in circles with no real answers or guidance. As long as they make the big bucks, and have time to golf and drink, that’s all that matters. Constant changes in goals and KPIs. You make less each year at no fault of your own- just their comp plan constantly changing.

Explore other reviews about NetApp

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

NetApp is a prestigious company, working for this company will be a great resume boost if you cannot break into top fortune 500 companies. Relatively easy to get into NetApp. Competitive pay.

Cons

Frequent layoffs. Understaffed which could equate to higher expected output.

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not the worst pay around - Opportunity for advancement if you get the right management - Good financial benefits (ESPP, 401k options, mega backdoor Roth) - The one thing GK is good at is driving up the company stock price. Hope you got yourself some RSUs

Cons

- NetApp hasn't made a new product in 10 years, so you'll be hard pressed to find development work that isn't directly tied to supporting what was built before then. - Very little innovation other than weekend-project-level AI tools - Health and dental benefits are not great - Upper management is completely detached from reality

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