S3 Academy Customer Success Manager - Customer Success Manager NetApp Employee Review

4.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The S3 (Sales, Services, Support) Academy is a wonderful professional development program that encompasses IT Foundations, NetApp Products and Services, as well as soft skills like presenting, and customer engagements. NetApp has several beautiful offices worldwide. Great benefits and 3 company wide wellness days per fiscal year.

Cons

2 in office days per week required if you are within 25 miles of an office. Products and Services often change names and there have already been several rounds of layoffs and restructurings during my time at the company.

Explore other reviews about NetApp

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

NetApp is a prestigious company, working for this company will be a great resume boost if you cannot break into top fortune 500 companies. Relatively easy to get into NetApp. Competitive pay.

Cons

Frequent layoffs. Understaffed which could equate to higher expected output.

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amongst the top companies in the data storage industry = company stability.

Cons

If you'd ask me a year or 2 ago, I would have given the company 5 stars. But, as with most tech companies now, they've started to follow the trend of return to office, regardless of logic. There's little to no room for exceptions and the company would rather sacrifice productivity regardless if they know the hardships for people living in metros (one way commute to the NY or SJC office can take 2 hours one way!) - that and there's no commuter benefits. You have to pay out of pocket and live in fear of not receiving your bonus if you miss the "thrive together" quarterly requirements.

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