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      Netchex

      Engaged Employer

      Netchex reviews

      Always disappoints - Anonymous employee Netchex Employee Review

      2.0
      Mar 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people I work with and if you get lucky, you can work under some truly inspiring managers. Used to be so fun to work here!

      Cons

      Always the same promises just to disappoint and fall short. Leadership continues to force this fake positivity upon each department and says how great this company is/going to be. We shout about how we have a 98% service rating from clients, yet they constantly complain about how they dont get help and miss our old service model. Netchex is clearly here for just the money and not for the people/customers.

      avatar
      Netchex Response
      3mo
      Thank you for taking the time to share this feedback. While we can’t change the past, we can learn from every piece of input we receive. We take employee and customer concerns seriously, and we consistently work to improve our processes, communication, and overall experience. Our team is committed to addressing issues directly and making meaningful improvements—something reflected in our strong CSAT scores and the ongoing efforts of our support and leadership teams.

      Explore other reviews about Netchex

      5.0
      May 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company’s product has improved a lot in the last few years. Company is growing.

      Cons

      Culture is changing away from a laid back 9-5 to a startup culture focusing on getting things done no matter what.

      5.0
      Mar 27, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Netchex is a place where people genuinely care about the work and about each other. Over the past few years especially, there’s been significant investment in the product, leadership alignment, and the overall employee experience. The pace of change has been real, but it’s happening for the right reasons... the company is positioning itself to compete and grow rather than standing still. Leadership is accessible, decisions move quickly, and individuals can make a visible impact here in ways that are harder to find at larger organizations.

      Cons

      There has been a lot of change as the company continues to scale and mature. That can create some ambiguity at times, and teams have had to stay flexible as priorities evolve. The upside is that the direction is becoming clearer and processes continue improving.

      avatar
      Netchex Response
      2mo
      Thank you for taking the time to share this thoughtful and balanced feedback. As Netchex continues to grow and evolve, we recognize that periods of change can create ambiguity, and we appreciate the flexibility and adaptability our teams demonstrate during these times.
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