Mid-level employees carry the load - Senior Customer Success Manager (CSM) Netradyne Employee Review

1.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits for medical/dental. Out dated PTO policy.

Cons

Sr. executives MIA when needed to deal with bigger picture issues for customers. They pile on the work and have you doing commission based work but have no comp plan to address fair compensation.

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Netradyne Response
1y
Thank you for your email. I am so sorry to hear about your experience. Our employees are our most important asset and we never like to hear when employees have a difficult experience. We wish you much success in your next endeavor.

Explore other reviews about Netradyne

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best-in-class AI safety and fleet performance. Strong product market fit. Need to have, easy to prove ROI. Plans and desire to continue rapid innovation. Strong Leadership.

Cons

Sometimes approvals take longer than they need to

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great coworkers, good benefits, and decent technology.

Cons

Poor sales culture with leadership that frequently changes strategy and often relies on a fear-based management approach. There is little trust, accountability, or consistency, and several internal policies undermine morale, collaboration, and momentum while fostering a cutthroat environment. The relentless focus on activity metrics and micromanagement has led to widespread burnout across the organization. Many of the most toxic behaviors appear to be concentrated within key leadership roles. The CEO seems largely indifferent to these issues and often projects the attitude that sales is tolerated rather than valued, resulting in a culture that continues to deteriorate.

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