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      Netrix Global

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      Netrix Global reviews

      Can't wait to get out - IT Service Desk Analyst Netrix Global Employee Review

      1.0
      Dec 9, 2021
      It service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work at home is a plus.

      Cons

      No funding for promotions. They promote people who don't deserve it. They don't pay well for position/salary/experience. The benefits are horrible. Contegix recently got bought by Netrix and Netrix is very uncommunicative. The benefits are expensive and horrible. They do not give any money for HSA, and I haven't heard if they give anything for 401k. They took away our awesome PTO policy and still haven't told us what is in store for next year even though it is almost January. I could go on and on, but this review doesn't matter to them.

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      5.0
      Dec 4, 2025
      Service desk analyst iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management helps where they can and the employees are help ful

      Cons

      Other than the removal of unlimited PTO none

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunities to learn about multiple types of clients and systems, and multiple opportunities for advancement

      Cons

      little to no training for certain people when transitioning to different roles (but full assisted training for others) - upper leadership runs as a "boys club" and dismisses concerns about employees/processes - service desk holds on to employees even when clients repeatedly complain about them and even after re-training they don't perform to expectation - constantly asked to work over time to make up for being understaffed

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