Commission policy changes - BDM Netrix Global Employee Review

1.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Progress commission plan that is goal oriented and rewards performance

Cons

In May, the company instituted a new commission policy regarding overdue accounts an AR. Even though all the case law on the subject does not allow retroactive rule changes for AR collections and commissions being taken away, Netrix implemented a new policy that takes away commissions, the bread and butter of all sales for accounts with overdue AR status, regardless of the reason. This policy has destroyed the moral of many of the sales force and should be challenged in court at some point.

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5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Management helps where they can and the employees are help ful

Cons

Other than the removal of unlimited PTO none

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opportunities to learn about multiple types of clients and systems, and multiple opportunities for advancement

Cons

little to no training for certain people when transitioning to different roles (but full assisted training for others) - upper leadership runs as a "boys club" and dismisses concerns about employees/processes - service desk holds on to employees even when clients repeatedly complain about them and even after re-training they don't perform to expectation - constantly asked to work over time to make up for being understaffed

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