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      Netrix Global

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      Netrix Global reviews

      Just a review - IT Support Netrix Global Employee Review

      4.0
      Sep 5, 2022
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Calm place with nice people. Respectful on any level. There are no BAD characters anywhere.

      Cons

      Support operations are pretty much left on their own. No real leaders, only statistic freaks. Lots of guys just chill and do personal tasks during the day which makes them hard to be found and engaged. Documentation is messy. The company needs to provide a standard - too many portals, tools and such.

      avatar
      Netrix Global Response
      3y
      We appreciate your feedback and are glad you had a positive experience at Netrix Global. Given our rapid growth, we are working to standardize our processes and documentation and to ensure that all employees worldwide are engaged and productive.

      Explore other reviews about Netrix Global

      5.0
      Dec 4, 2025
      Service desk analyst iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management helps where they can and the employees are help ful

      Cons

      Other than the removal of unlimited PTO none

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunities to learn about multiple types of clients and systems, and multiple opportunities for advancement

      Cons

      little to no training for certain people when transitioning to different roles (but full assisted training for others) - upper leadership runs as a "boys club" and dismisses concerns about employees/processes - service desk holds on to employees even when clients repeatedly complain about them and even after re-training they don't perform to expectation - constantly asked to work over time to make up for being understaffed

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