If you jump into a frying pan, you're going to get burned - Anonymous employee Netsmart Employee Review

1.0
Aug 26, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are fair. PTO policy is excellent, you want a day off, you get a day off. Health Insurance is great if you're young and healthy, not so much if you're a high risk individual. People are knowledgable, if you even get five minutes edgewise with someone who is talking with his or her brain. On the surface, the mission statement appears to be something that you are for, as mental health and substance abuse are two hot beds in healthcare today.

Cons

Where to begin? Substandard pay, minimal training, management who is arrogant, and at times unknowledgable. The appraisal process is devastating, to the point where management directly tells you pre-appraisal that some of you will not get compensated appropriately. Software is a piece of junk. If you need to rely on Java in 2014, you need to move on. Seems that Overland Park is the best place to be for an NTST employee, while satellite offices are left to rot. There is a severe disconnect with management; employees are left to wonder what sense of direction the company is headed towards. The mantra should be "Every dollar matters" not "Every day matters"

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of diversity in the work you do, which can bring a lot of variety in what a typical work day may look like. Most of the management is good. They like to hire and promote from within.

Cons

The company mainly cares about client facing people, everyone else kind of takes a backseat on any sort of recognition.

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