Stay Away - Anonymous employee Netsmart Employee Review

1.0
Jun 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. Decent 401k match.

Cons

The preach culture and caring about employees but don't walk the talk. Fired people during the pandemic (not financial reasons) Pushed out merit increases an additional quarter claiming its in employees interests so we can continue to deliver work. Then on a 3 week notice, they switched to Flexible PTO model wiped out employee's unused pto accrual, not paying it out, and added a bunch of rule that made it significantly harder to actually take PTO. Then to really stick it to us they claimed it was for the benefit of employees mental health. Im not making this stuff up. THEY DO NOT CARE ABOUT YOU. They also switch insurance providers every year which is a headache. They are owned by multiple PE companies and are looking to cut $ wherever they can... starting with their hard working employees. Pay isn't terrible but its not as competitive as other companies and even worse when you consider their benefits. Which seem to be dwindling away. If you were just acquired by netsmart, as most of the companies outside of KC are from acquisition, get out ASAP. Terrible communication, terrible team work between teams, and again they will do anything to cut a buck at your expense.

Explore other reviews about Netsmart

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Upper management on this team is incredible. -Flexible Paid Time Off(Pro and Con) -Very good at easing newcomers into corporate life. -Management actually values and considers input even from an associate with less experience.

Cons

Pay is not great, but definitely a decent chance of getting good bumps if you put in the work. Benefits are just okay. Flexible Paid Time Off(Pro and Con)

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of diversity in the work you do, which can bring a lot of variety in what a typical work day may look like. Most of the management is good. They like to hire and promote from within.

Cons

The company mainly cares about client facing people, everyone else kind of takes a backseat on any sort of recognition.

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