You are worth more than this company can offer - Anonymous employee New Home Star Employee Review

1.0
May 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really amazing people who still work at New Home Star. I hope for their sakes that this company can rebound from the recent implosion.

Cons

Make sure that you sort all of these reviews by MOST RECENT, as New Home Star USED to be a great place to work with many OLD rave reviews. But times have changed and the train has gone off the tracks. This company does not practice what they preach nor do they adhere to its own KPIs. Since April, there has been a mass exodus of top performers at this company, both in sales and at corporate. If you are solely money-motivated, this could possibly be a great place for you. But it comes with a price; if you have any type of life, this company will suck away your soul. You will learn the lingo and join the New Home Star cult. Work-life balance is absolutely non-existent. Prepare to be on call 24/7 for New Home Star as well as your builder partner with little-to-no thanks or appreciation. Still, understand that by working at NHS, you will be earning wayyyyyy below industry standard to do the job. You will also be required to do a lot of extra work such as quarterly business plan presentations, semi-annual teleblitzes (AFTER HOURS if you're on the east coast), competition studies, watching outdated training videos and posting on "the portal." Speaking of "the portal," the corporate intranet, New Home Connect, is a highly- touted tool but it has lost its sense of professionalism. The portal is filled with memes and silly questions in a thirsty effort to gain points as opposed to sharing in order to enrich others. Competition study reports do not work even after the sales associates put in hours of time completing them for their builder partners. Another way that New Home Star wastes your time. Upper management sits in their ivory tower and is completely out of touch with what's happening in the field. They will sell you a pipe dream and then never be present. Managers and directors spend their days with mindless busy work and reporting that is obviously not reviewed by anybody at corporate. If corporate read these reports, this mass exodus never would have happened. If you're looking to move into leadership, New Home Star preaches 80% promotion from within but that number seems pretty skewed based on the Manager in Training (MIT) Program. These MITs are treated as true management, unlike the current Selling Sales Managers who have worked their tails off to make their way up the career ladder. You're more than welcome to come in from the outside with limited experience, but will be asked to jump through hoops to move up if you come in as a sales associate. In many cases, they will hire from outside before promoting from within unless, of course, you want to relocate to the middle-of-nowhere USA. I did not plan to write this review, but I just heard that a great salesperson in my local division recently left the company after trying to move to a new division for a shorter commute (1.5 hours+ EACH WAY) because there were "no job opportunities" and now see TWO available about a week after she's gone. They met her but would rather hire from the outside before giving her a chance. Not surprising though because New Home Star goes out of its way to crush your soul, break you down and make you feel like you're not worthy. The reality is, you're MORE worthy. You will never be good enough for this company and they will make it known after you join the cult. Don't waste your time. You are worth more than this company can offer.

Explore other reviews about New Home Star

5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is everything at NHS, which remains my biggest highlight. I’ve genuinely felt valued here from the start. It doesn’t feel like you’re just another number; there’s a real effort to recognize people and make them feel seen. Teams are supportive, and people actually want their peers to succeed. It’s an environment where you can grow while also feeling appreciated for your contributions.

Cons

Like any growing organization, there are occasional growing pains as the company continues to evolve. Processes and priorities can shift, but that’s also part of what comes with progress and expansion.

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

New Home Star is one of those companies that really lives its values. The culture is supportive, driven, and genuinely focused on helping people grow. It’s fast-paced, and expectations are high—but that’s part of what makes it a great place to work if you like being challenged and learning constantly. What stands out most is how forward-thinking the company is. From technology to training to how teams collaborate, New Home Star is consistently ahead of the curve in the homebuilding space. They’re not stuck doing things “the old way,” and they actually invest in tools and systems that make people better at their jobs. It’s not perfect—no company is—but leadership listens, good work is recognized, and there’s a real sense of momentum. If you’re motivated, adaptable, and want to be part of something that’s growing and evolving, New Home Star is a great place to be.

Cons

The pace and expectations can be demanding at times, especially during busy seasons or major initiatives. Things move quickly, priorities can shift, and there’s a constant push to improve and adapt. While that creates a lot of opportunity, it can also feel intense if you prefer a slower, more predictable environment.

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