A company with heart - Sales Director New Home Star Employee Review

5.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

New Home Star is such a fantastic and unique place to work that has core values that truly drive the business. I've worked for organizations where you say one thing, but then what you actually do is different, and it couldn't be further from the truth when it comes to New Home Star. The #1 core value is to "provide excellent careers for our people", and recently we've needed to make an adjustment to our salespeople's compensation that had some feeling like that core value wasn't being upheld, but ultimately this change was in the best interest for the absolute vast majority of our sales agents and was why we made the change. I see some new reviews talking about things with this compensation change that I can tell you with 100% confidence is them making assumptions or not having all of the information because the heart and intent behind this shift, was to offer more stability and more resources to our salespeople as a whole and TO stand behind that #1 core value. It may not fit for all, and it may have missed the mark somewhat for some, but I do believe that the intent was there for it to be for the best for the lions share of the agents working for New Home Star. I know much of what I'm saying sounds like I've "drank the kool-aid", but I've worked for numerous organizations that I've seen act very differently and the polar opposite, and in all reality, how NHS legally handled this transition could've been FAR worse for the agents that were making the shift if it was just all about cutting commissions or if it was being done for the company versus for its people. I think people who have left these negative reviews have just looked at everything from a loss mindset, or at what they're "losing", instead of looking at what there is still there and why this change was being made, and how it could actually and likely would be much better off for them in the long run.

Cons

If there's a con that I can think of (and I'm not even sure how much of one this is) it'd revolve around NHS being an organization that really strives not to "tell anyone what to do". Would rather incentivize and inspire to get people to do things. While this is great, I think at times it can be taken a little too far and we'd all be better served just being told what to do or what is expected so that everyone has more clarity. Somewhat similarly, there have been times where you feel that there's not alignment within some of the Senior leaders that some then seem to kind of try and do things one way, when others are wanting or trying to do it another or you've heard differently from other leaders.

Explore other reviews about New Home Star

5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is everything at NHS, which remains my biggest highlight. I’ve genuinely felt valued here from the start. It doesn’t feel like you’re just another number; there’s a real effort to recognize people and make them feel seen. Teams are supportive, and people actually want their peers to succeed. It’s an environment where you can grow while also feeling appreciated for your contributions.

Cons

Like any growing organization, there are occasional growing pains as the company continues to evolve. Processes and priorities can shift, but that’s also part of what comes with progress and expansion.

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

New Home Star is one of those companies that really lives its values. The culture is supportive, driven, and genuinely focused on helping people grow. It’s fast-paced, and expectations are high—but that’s part of what makes it a great place to work if you like being challenged and learning constantly. What stands out most is how forward-thinking the company is. From technology to training to how teams collaborate, New Home Star is consistently ahead of the curve in the homebuilding space. They’re not stuck doing things “the old way,” and they actually invest in tools and systems that make people better at their jobs. It’s not perfect—no company is—but leadership listens, good work is recognized, and there’s a real sense of momentum. If you’re motivated, adaptable, and want to be part of something that’s growing and evolving, New Home Star is a great place to be.

Cons

The pace and expectations can be demanding at times, especially during busy seasons or major initiatives. Things move quickly, priorities can shift, and there’s a constant push to improve and adapt. While that creates a lot of opportunity, it can also feel intense if you prefer a slower, more predictable environment.

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