A lesson in how to ruin a good company(Avoid) - Sales - Account Manager New Relic Employee Review

1.0
Jun 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice central office, nice frontline people, free snacks and drinks and a decent social scene. Product is good but many competitors coming into the market.

Cons

Targets are unachievable, team Dublin has never hit its target. Only about 10% of the team are going to hit target in Dublin, from people I was on training with in US it sounds like its going to be the same for the global team. They offer a great OTE salary at the beginning but its completely unachievable. Benefits package is below standard for Dublin. They change the territories constantly so its impossible to develop any kind of relationship with customers. At one point they were celebrating when people hit 60%, they were offering double attainment on deals, so for every 1% you closed they gave you another 1% but you didnt get paid on it, the purpose was to have people on stage at the kick off who they could say hit 100% of quota even though they hadnt. Complete joke. Nobody is making any money here and the entire team are miserable, no inspirational leaders, all the new hires at management level are coming from places like oracle or salesfocre, very corporate, the new additions from oracle are very uninspiring. No innovative ways of addressing any of the problems, just keep doing the same thing over and over again. Most of my colleagues that I speak to are leaving very soon, as will I. Culture of company has been very degraded in the last 12 months and I put a lot of that down to the new president and loss of old CMO. People are even defecating on the floor in the mens toilets recently, very disgusting. Overall very bad company for career, very sorry I came here.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
2w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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