Great People But My Department Leadership Is Horrible - Anonymous employee New Relic Employee Review

3.0
Oct 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are what makes this company great. I've made great friends inside and outside of work.

Cons

I work in the People Ops group. It is a mess. We have leaders in our group who do not care about us at all. We have leaders who are completely MIA more often than not or don't respond to any communication. They try to hold us accountable for things they will not do themselves. They sell all of these development opportunities to other groups outside of People Ops and then don't do the same for us. The same managers are always holding private meetings to work on how they protect each other instead of being honest and facing reality. There are a couple of managers who are amazing but you can tell they are being held back by the senior leaders of the group. We have a manager who has been on the team for a long time and no one in the group or outside the group has an ounce of respect or belief in him. He has no idea what he is doing. So instead of fixing the issue they just gave all of his work to another new manager who is clearly drowning. This new manager seems to know how to fix things but also seems to be spinning wheels. The manager who has been here can barely put together a legible written sentence. There are leaders in the group that are not willing to take responsibility or accountability for anything. They just pass the blame to other people. It's ridiculous. People have left and more are leaving. The head of our group is a nice man but he only cares about you when you are meeting with him. He forgets everything after you leave his office. He doesn't always tell the truth.

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5.0
Feb 25, 2026
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Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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