Pros
It's a good product, and most people that are first-level manager and below are smart and wonderful to work with. General interest in diversity and inclusion and fairly good work/life balance.
Cons
The product/engineering organization lacks vision so priorities are constantly changing. There's a lot of wasted work and starting/stopping...not because we learned something new and compelling from customers, but because leadership can't decide what's most important to be working on. The roadmap is being strongly driven by sales since the change in leadership, so few people are enabled and empowered to do what they think is right for the products. People hire and promote those like them, so most of the director level positions and above in the product/engineering organization are filled with those promoted without experience and are primarily white alpha males. There's interest in diversity and inclusion within the company, but it doesn't show in product/engineering. And People Ops is no help. For a company of this size and resources, it's one of the least competent HR organizations I've worked with.
