Slow decline - Engineer New Relic Employee Review

2.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The product is technically amazing but I'm questioning if it is amazing for 5 years ago not amazing for now. We have a really nice office with views in Portland. Some of our teams have strong leaders and if you are on a team with a strong leader then you'll be fine. People here are really friendly. In product we have an offsite every year that is basically summer camp. Maybe that isn't a pro because it seems really expensive for just having fun.

Cons

My point of view from engineering inside of the product org. This company used to be on the top of its game and now I feel it is declining due to lack of strategy and vision that everyone lines up behind. Management communicates out a strategy then changes it and moves people and teams around regularly. It's hard to get things done. The CEO doesn't care about customers and really doesn't care about users. He calls himself the user. We used to have a strong research leader who was building a customer centricity culture, including our product managers and us engineers, with workshops and teaching us how to understand users. We have lost some engineering leadership and management and lost that research leadership while we still hear from product leadership that we have priority for customer centricity. Design doesn't partner strongly with engineering and product and instead does whatever they want also moving people around regularly. It is hard for me to see how we can actually understand the user without strong leadership to help us be customer centric. Here in Portland there is a toxic culture of putting down California and San Francisco, wasting time gossiping and judging people, commenting on internal blog posts instead of meeting in person to understand each other, and not enough time, in my opinion, on bringing us together with a product strategy with all of us understanding how we get there and getting on board to get there.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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