How the mighty have fallen..... - Site Reliability Engineer New Relic Employee Review

1.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

There aren't many pros left to list off anymore. There are still plenty of amazing people working there, for now. That's if you manage to get on the right team in a department that isn't imploding. What used to be an exciting and vibrant workplace is now the same old corporate cesspool you'll find everywhere else in this garbage industry that is tech. New Relic used to be a wonderful place to work! The scale of the systems at NR is quite complex and could provide useful experience to someone who is looking for experience at a larger scale.

Cons

Lew's mask is slipping. I'm surprised to see his approval rating so high. He's not the lovable, down to earth guy many of us assumed him to be. The culture that drew such a diverse crowd to the company is now dead and gone. It's not just dead. At this point, it's being actively suppressed. Much like 99.999% of tech companies, they only pay lip service to diversity and inclusion. Don't expect to find your safe place here anymore. Remember when I mentioned system complexity? There's a twist to that. They recently "laid off" a large portion of their reliability org. Many of the SREs who got canned are absolutely amazing engineers and managers who had years of institutional knowledge. How stable do you think those systems are going to be now? Expect to see more uber corporate, Kool-Aid drinking managers hired on and promoted! Nepotism at its best. They don't value managers who actually care about and want to understand the people they lead. There are many managers who regularly target individuals and push them out. Everyone is burning out. Run. Don't walk. RUN as far away from this place as you can.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

avatar
New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

avatar
New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
See reviews by: Helpful|Rating|Date|All