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      New Relic

      Engaged Employer

      New Relic reviews

      Support is respected - Technical Support Engineer New Relic Employee Review

      5.0
      Mar 31, 2014
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people Rapid change in product Developers respect support Hard problems to solve that keep you learning Watching a startup grow up Great office with a fantastic view!

      Cons

      Not a lot of promotion within support A bit heavy on the number of managers to non managers ratio Only 20 days of PTO per year (sick and vacation)

      Explore other reviews about New Relic

      5.0
      Feb 25, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

      Cons

      Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

      avatar
      New Relic Response
      4mo
      Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
      5.0
      Jun 28, 2026
      Learning experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Man, this was a great company back in the day. Almost everyone is gone now.

      Cons

      Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

      avatar
      New Relic Response
      1w
      Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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