It was the best of times, it was the worst of times - Anonymous employee New Relic Employee Review

2.0
Nov 1, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and generous holiday allowance Self development courses and allowance There are some talented people working there, which are genuinely lovely

Cons

1. Micromanagement from the very top down, which stifles growth and diversity. If you are a talented person, you will hate it here as you will be told what to do and what you are told to do, often goes against good industry practices. You will hate it at first, then start to lose self respect as you have to conform. However, if you want an easy life, good benefits, just say yes to leadership and you will do well here. 2. Lack of excellence and process in many departments - things are disorganized, changing quickly and on a whim of an SVP or a GVP and leadership changes quickly. With each change, layoffs and restructures are common, so it is hard to progress in career. 3. Just like everything else, firings and promotions are done quickly, without much consideration and without due process. If a manager doesn't like you or a new leadership figure doesn't think you are good enough in a role, you will be replaced overnight. There are some talented people stuck in lower positions, while others, who don't contribute anything of value, get promoted. Delivering excellence is often not appreciated, let alone rewarded. As a result, there is a lot of turnover. With that, knowledge of the product is also lost. Management will blame that on people and not bad management. 4. Leadership lacks vision and follows old and stale practices - such as shipping substandard changes to product, without considering input from customers and then changing things again when big customers complain. Speed over quality every time. 5. Obsessed with competitors instead of coming up with long term strategies to understand the landscape and all the customer types, in order to be better than competitors.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

avatar
New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

avatar
New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
See reviews by: Helpful|Rating|Date|All