Pros
Overall, it's great selling this platform. The customers love it and our model is set up to where we are very involved with each customer throughout the duration of their contract. It makes me a better sales rep having so many customer discussions, and I love that it is not solely a presales motion that is then presented with a friction-filled post-sale juggling a customer between sales and proserv.
Cons
- C-level leadership has been very poor for the past few months. There's many examples of this, but the biggest one is that they changed our comp plan which drastically altered all sales reps' cash flow and they gave us zero heads up. They could've given us the opportunity to manage our accounts in the previous FY to give ourselves a chance for this FY, but it appears that even less people will hit their number this FY than last FY(which was a small amount). - The comp plan just doesn't make sense, and the leadership is not accountable and transparent whatsoever.
