The window has closed - Account Executive New Relic Employee Review

1.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there is not one positive thing I can say about New Relic as a career. Snacks and office are great, but that's about it

Cons

Unfair comp plans, upper management has no regard whatsover for employee happiness.

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New Relic Response
10y
Thank you for your feedback, painful though it is to read. Please: Talk asap with your manager, a senior sales executive, or anyone in between. I have talked to both Casey and Erica, and they are ready to hear from you directly if you are willing. As am I. Given our very fast growth, we do adjust the comp plans periodically. And sometimes we need to adjust again, if we don't get it quite right. I want to make certain we hear from you before we look at further changes, since I haven't heard concerns as singular as yours. We have had incredible loyalty from our sales team, and we don't take this for granted. Our sales people are the irreplaceable face of the company. I was pleased to see in Fortune's recent Great Places to Work survey that 85% of New Relic sales reps affirmed "I would say this is a great place to work". But you clearly don't agree with this. We'd like to talk with you directly, if at all possible. Thank you again for your honest feedback. Painful or not, that is how we improve. Regards, Steve McElfresh VP People

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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