10y
Thank you for your feedback, painful though it is to read. Please: Talk asap with your manager, a senior sales executive, or anyone in between. I have talked to both Casey and Erica, and they are ready to hear from you directly if you are willing. As am I.
Given our very fast growth, we do adjust the comp plans periodically. And sometimes we need to adjust again, if we don't get it quite right. I want to make certain we hear from you before we look at further changes, since I haven't heard concerns as singular as yours.
We have had incredible loyalty from our sales team, and we don't take this for granted. Our sales people are the irreplaceable face of the company. I was pleased to see in Fortune's recent Great Places to Work survey that 85% of New Relic sales reps affirmed "I would say this is a great place to work". But you clearly don't agree with this. We'd like to talk with you directly, if at all possible.
Thank you again for your honest feedback. Painful or not, that is how we improve.
Regards,
Steve McElfresh
VP People