Pros
I've met some great people at New Relic. The culture of collaboration, at least within my team, is top notch. I feel like it's an environment where learning is largely encouraged and you can stretch yourself to do more than the confines of a role would typically require.
Cons
It gives me no pleasure to write this review, but the last year + has been very challenging at New Relic. - We're experiencing significant turnover in our engineering team, huge customer churn, and the product vision—while ambitious—has consistently not delivered in the expected time and been repeatedly pushed out. - One of New Relic's challenges over the years has been change management, namely the ability to accurately express why we are making the decisions we have. Customers repeatedly express their concerns around change fatigue, particularly around pricing and packaging. - Several (4?) layoffs over the past two and a half years have dampened morale, and cost-cutting measures instituted by PE have led to offshoring of key roles and rendered offices virtually empty outside of a handful of executives. - The lack of operational maturity in our processes and archaic accounting practices are holding us back from meeting our customers halfway on contracting flexibility, and preventing us from effectively displacing competitors. None of the above obstacles are insurmountable on their own, but taken together they make for a very auspicious future ahead.
