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New Relic

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New Relic reviews

First job in tech; 2.5 years so far - Technical Support Engineer New Relic Employee Review

5.0
Jun 10, 2024
Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

My team's been great; the company adjusted well to going fully remote and staying fully remote after the pandemic. Company has a FTO policy that has been pretty awesome.

Cons

A lot of changes and the recent buyout from a venture capital firm has resulted in a lot of layoffs. As a person in the support org I feel like we've been continuing to get more tasks added and not necessarily an increase in pay.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Executive assistant
Recommend
CEO approval
Business Outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
4mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
5.0
Jun 28, 2026
Learning experience designer
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
3w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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