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      New Relic

      Engaged Employer

      New Relic reviews

      New Ownership - Lead Technical Support Engineer New Relic Employee Review

      4.0
      Jul 2, 2024
      Lead technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the benefits of moving to a private company is no longer having to appease shareholders. The market is notoriously short sited which has caused us to make business decisions in the past that ultimately hurt the quality of our products. The new direction the company is focusing on looks like it will bring us back up to speed in the ever changing and competitive observability market.

      Cons

      RSU's (Restricted Stock Units) were a large part of our total compensation and were what kept the pay here competitive. As a private company, it's too early to tell what we'll settle on in regard to replacing this compensation or whether it will meet the needs of employees.

      avatar
      New Relic Response
      1y
      Thank you for your feedback and advice! It’s a top priority for us to ensure that our employees feel appreciated and adequately compensated. We are growing quickly, which can unfortunately present its challenges at times but we strive to have a growth mindset and are always eager to learn f you have the time and would like to provide further feedback, please email our Employee Experience & Community (EX&C) team at exc@newrelic.com.

      Explore other reviews about New Relic

      5.0
      Feb 25, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

      Cons

      Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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      New Relic Response
      4mo
      Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
      5.0
      Jun 28, 2026
      Learning experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Man, this was a great company back in the day. Almost everyone is gone now.

      Cons

      Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

      avatar
      New Relic Response
      2w
      Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
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