Pros
Good product, good customers, from a Sales perspective its nice to be selling to developers and engineers who tend to know what they are talking about and are to the point. CEO is great but the rest of the leadership team are hard to respect and spout the usual generic buzz terms. Low impact leadership with nothing fresh. Good engineering team and support team. Good office that has a few perks.
Cons
Initially a good atmosphere(Approx. 24 months ago), quickly went sour, implemented the HCMc model and ethos, HCMc model was brought from Salesforce and has not worked. Nobody is hitting target, in the last 24 months I have not seen one initiative that has had any impact, in fact in the last 24 months I have seen nothing new(excluding product improvements), still trying to solve big problems with spiffs and free swag. Missing some of the most basic requirements, processes and functions that a sales org needs. Marketing is non existent since the departure of the previous CMO(who was the only member of leadership who offered inspiration, big loss to New Relic), no lead nurturing intiatives after sales engagement(basic stuff), no leads full stop. Constant restructuring of territories and accounts makes it near impossible to develop long term account plans and strategy. Strategy & Ops team appears to be full of Ivy Leaguers who have no background in sales and don't belong in a sales org let alone devising strategy for one. Shares have tanked so the bonus pre-IPO employees were going to get for putting up with the incompetence is now void, direct result of only facilitating enterprise. Comp unattainable, benefits pack is way below most other orgs in the city/valley. Look elsewhere