Customer Service - Anonymous employee Newegg Employee Review

2.0
Jun 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the best people there. Very close and friendly environment within team, close to home. Company is going through management changes which were thought to be good. If you are favored by your supervisor or manager then you will have more opportunity.

Cons

Management and supervisors do not help develop employees. Instead, they blame employees. The new management that they brought in promised a change and better working conditions. After they laid off the old bosses; they promised no more lay offs. My team met with the new COO shortly after to discuss the team's direction. He looked my team dead in the eye and promised our jobs are safe that if they change our department, we will have a job to go to. A few weeks later, my entire team was laid off.

Explore other reviews about Newegg

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

Cons

As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Team, friendly co-workers that support one another

Cons

Poor Management, treating employees like they are disposable

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