Good for experience, terrible for long-term growth - Customer Service Newegg Employee Review

2.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO accrual is pretty decent, benefits are okay, working from home helped during COVID, and the coworkers.

Cons

Poor pay, not too many opportunities to grow, yearly raises/bonuses are almost non-existent, and some teams are extremely short staffed. Many teams can't take days off since the work will pile up if you're gone for more than a few hours.

Explore other reviews about Newegg

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

Cons

As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Team, friendly co-workers that support one another

Cons

Poor Management, treating employees like they are disposable

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