Good learning opportunity, but low pay and competition issues - Mortgage Loan Officer Newrez Employee Review

2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn the ropes of the mortgage business. Managers are cool.

Cons

Very low compensation plan compared to other places. In order to reach a certain level of pay, you have to reach certain “tiers” — even the highest “tier” is low compared to other companies out there. Hired way too many people so the leads are very little. Rely mostly on credit triggers. Not enough products to help all customers (down payment assistance, grants). Rates are non-competitive, especially when credit unions are who you’re competing with.

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Newrez Response
1mo
Thank you for sharing your experience. We're glad to hear you've had a good experience with your managers and were able to learn from them. We also hear your feedback on compensation, leads, and product offerings. That kind of input is important and will be shared with the team as we continue to improve.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
1w
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
1w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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