Warning! Avoid at all cost!!! - Processor Newrez Employee Review

1.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

There isn't any pros to working here. I guess if you quit, which you will, you will join the 57% turnover rate so you will be keeping with the trend. Do you like revolving doors? If so, step right in.

Cons

There isn't enough time to get into everything that is wrong with this company. There is no direction whatsoever. Management is only concerned with making themselves look good. They will throw you under the bus in a snap to avoid taking responsibility for their many mistakes. Operations is a disaster. Not enough underwriters or processors. The bonus they claim you will make is non existent. No matter how hard you work, it will not be recognized. You will be talked down to and micro managed at a level that is unthinkable. Processing managers are rude and have no clue what they are doing. Cannot answer basic questions or lead a team. audit process is designed to prevent you from making bonus. Everyone is miserable here due to a mass exodus of employees in April that left for greener pastures. Branches are often closing as quickly as they are opened. Any 5 star reviews are simply to offset all the valid terrible reviews of this company. Seriously, avoid unless you are about to be homeless and this is your last option.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
1w
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
1w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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