Great Place to Work! 8 years with the Company! - Call Center Manager Newrez Employee Review

5.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Career Advancement: I have had 6+ promotions through hard work, good attitude, and ability to learn and grow! They promote from within The management in the Call Center are great mentors and provide a great leadership environment Love the people who work in this company (in HQ and also through out the country as Ihave an opportunity to work with all of them) Great Training for new hires as well as a continued education for all positions They recognize their employees and work with them to grow their skills Awesome work environment especially for those who enjoy a fast paced work life Strong team mentality! My opinions count and are valued.

Cons

I really don't have cons, even my commute is 5 minutes!

Explore other reviews about Newrez

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

avatar
Newrez Response
2mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

avatar
Newrez Response
2w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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