No work life balance - Loan Officer Newrez Employee Review

2.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is good and employees are great

Cons

No work life balance to start. Being forced to come back in the office while there is a national pandemic. Regional management lacks the skills it takes to manage a region. Management claims to care about their loan officers but are now requiring mandatory Saturday’s (even for loan officers already hitting goal) within 2 days of notice. Management also doesn’t even work the shifts they require their loan officers to work unlike at other companies which probably explains why management is on completely different pages than their Loan Officers. The only reason most people are staying is because of the pay. Management is trying to run their loan officers like a production schedule and it’s sad because it forces good talent elsewhere. I came to newrez because of the work life balance they promoted now it has changed completely from their “core values”. Not to mention the thousands of complaints newrez doesn’t deal with and their processing turn times which they have claimed for years would be better. That’s a different story.

Explore other reviews about Newrez

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

avatar
Newrez Response
2mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

avatar
Newrez Response
2w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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