Went downhill with New Rez - Loan Processor Newrez Employee Review

1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros. Before New Rez, Caliber was the best mortgage company I ever worked for. As soon as New Rez purchased Caliber it all went downhill. New Rez is evil and I am cheering for its inevitable fall due to how they treat employees and customers.

Cons

Note to current New Rez and Caliber employees in Arizona- use up ALL your unused PTO because they won't pay it to you when you are laid off with no warning on a zoom call. So much for going above and beyond by deferring vacations and working when sick because that is how they do you. You've been warned.

Explore other reviews about Newrez

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

avatar
Newrez Response
2mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
2w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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