Pros
Some really good folks making the best of it.
Cons
Its a very internal company. Lots of internal pats on the back, internal committee celebrations - look how great of a company we are for our employees, which by the way is not all a bad thing. However, what I just cant understand is the lack of a true go to market strategy. A real focus on "how we benefit the customer". For as much effort that goes into the internal high fives, there should be more going into customer acquisition and for sure retention. There just does not seem to be much attention in these areas which is concerning. Marketing and Lead Gen around the actual product offering is poor at best. The company feels very stagnant and almost stuck waiting for something to materialize without defining and building a team and strategy to achieve this. Stuck between two thoughts, are we software or agency - ? There does not seem to be any sense of urgency from anyone in the company to right this listing ship which is being broadcasted from the top down.