Pros
co workers help you out as much as they can, ocean view
Cons
No training for support, basically you get put on the phones and have to figure out what clients need and then find another co worker to help you, under staffed big time, over worked, high turnover rate!, support management is a joke, they just yell at you in front of everyone else and they never encourage anyone but rather discourage and say to work harder "no excuses," no room for growth at all (family owned), be very careful; in the interview they make this job seem like its something special and lie to make you say yes to work there, support is a joke!!! Its more like consultants, clients call in for us to fix there billing issues, there report issues, there monthly finances. Actually technical problems are rare. It a very frustrating job with no future reward, just do yourself a favor and keep looking elsewhere, trust me.