Inside Sales Manager - Inside Sales Manager Nextiva Employee Review

2.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Breakfast on Mondays and Lunch on Fridays. Facilities are nice. Culture is upbeat fun and inclusive. AE training is good. 100% commission for first 3 months for AEs

Cons

Unrealistic goals. No structured processes for managers to follow. Zero manager training exist. Inconsistent accountability. When people fail, the amount of effort and work they put in to succeed is not taken into consideration. You can do everything asked of you and all the company cares about is the numbers. The leads do not come in frequent enough for new people to see early success. Outdated practices and procedures are not being updated to support growth rate. EXTREMELY HIGH TURNOVER RATE IN ALL AREAS OF THE COMPANY.

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Nextiva Response
9y
We appreciate the time you have taken to leave this review, and regret that your experience was negative. We are committed to providing the structure and training for every person on the team to be successful, especially those who are new to our company. If you have other feedback to share, please feel free to email hr@nextiva.com with your concerns.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
1w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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