Review and rating - Account Executive Nextiva Employee Review

5.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The opportunity to try different things and always being busy is why I’m still here. I keep learning new things. Dress code and the office is right for me.

Cons

There needs to be more on-boarding training for new employees. Training needs to be better. The first couple of weeks and in some cases months can be very confusing. Even information you need that’s related to your job isn’t readily available or easy to find. I think this needs to be fixed or we will face a growing problem and cycle of losing new employees. It’s also just bad for the business when people aren’t as knowledgeable as they should be. This is because one of the main things I’ve learned about this company is that you have to be self motivated and no one is going to be there to mentor you every minute. If you need support from your manager on a daily basis then you will fail. If someone reading this is thinking about joining Nextiva but uncertain and you know you need personalized attention then don’t waste your time by applying. It’s not the type of company for you.

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Nextiva Response
9y
Thank you for taking the time to leave your review! We strive to continually improve our team members' journeys at Nextiva, and we always encourage them to share specific ideas that they may have. If you would like to share more details about your experience, please feel free to reach out to hr@nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
6d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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