Channel - Anonymous employee Nextiva Employee Review

5.0
Mar 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company. Channel gets attention and is a focus. The energy in the main office seems fun and creative. Company cares about growth in the channel and making a difference in taking business away from legacy providers. Every month there is a support program for nonprofits where they get help and people in the company get to gather in helping them. Giving back is important to me and my wife. We volunteer at a hospice every weekend and finding a for profit company these days that gives back to others in a meaningful way is special. To switch gears and talk about the products….., they are good. The brand is also good. Customer service is important and that shows whenever my partners tell me about the experiences they have with support.

Cons

Growing at a fast pace and I notice that the end of the month is always busy to the point where my live outside of work is slim. Then the beginning of the month is slower than the end. There’s a lot of info being thrown at me all the time and it’s tough to keep up. There’s new employees coming on board all the time and I don’t know who is who and who does what.

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Nextiva Response
9y
Hi and thank you for your positive review! We are very proud of our community outreach program, Nextiva Cares, and encourage you to reach out to us if you'd like to make any suggestions for working with other organizations in the future.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

8
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Nextiva Response
1w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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