Not at nextiva anymore - Anonymous employee Nextiva Employee Review

5.0
May 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working for over 20 years and nextiva was the first company where I felt the people actually cared for the well-being of one another and for the performance of the company. The employees are genuine and politics and egos don't exist, which is surprising to me considering how big and fast nextiva is growing. I remember when the company was much smaller and no one knew the name or what nextiva did. Fast forwarding just a few years and the company is well known in AZ. Customers are a priority for them and customers are not the priority for most of the company they compete with, so one of the reasons why nextiva has been successful is due to that simple equation. I enjoyed my time at nextiva and would recommend the company to my friends and family .

Cons

The company still operates like a startup and feels like one. I don't feel right saying this is a positive but for many people joining, this can be a bad thing. People looking for structure and a deep sense for planning and meetings, should likely stay away. Every once in a while I felt like there would be a fire of some sort. Not a real literal fire, but some sort of issue. What frustrates me is that those fires could have been prevented. At least the fires that come to my mind right at this moment.

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Nextiva Response
9y
Hi there and thank you for taking the time to write a positive review! We are extremely proud of our culture and are pleased that you had a great experience as a team member. We also understand that because we are still growing so quickly, there are changes and new challenges that face our team every day. If you have any more specific comments or suggestions about how our organization can become even stronger, we encourage you to reach out to hr@nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
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Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
5d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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