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      Nextiva

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      Nextiva reviews

      Company review - Anonymous employee Nextiva Employee Review

      5.0
      Jun 11, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In short, it's a great company. It's always been growing fast but right now feels like it's growing faster than ever before. I'd say this based on what everyone tells me. I mean it’t super fast paced and the growth is fast. What I like is that it hasn’t changed for the worse like my last company. I was at zenefits before. Firsthand I got to witness a company that went to over a thousand people right away and I saw a major change in practically everything for the worse. Zenefits was hiring everyone right away. Here it’s an enormous difference. People are sincere and leadership cares. I like to see the promoting from within and I like how there is a desire to keep customers happy. Which is very different for companies these days. Things like food in the office, events, helping nonprofits are great to see. The product is something most businesses need and that’s not changing. People in the office are friendly and approachable. There’s a dedication to the well-being of employees. Based on where I’ve worked and in talking to my friends in Arizona, Nextiva would get the crown as the best company in Arizona.

      Cons

      Turnover of new employees seems high. The hiring process needs to improve. Maybe the firing process too. It's not like Zenefits but Nextiva can be much better than it is. I’d rather give 4 and a half stars overall. But the opportunity and what I’ve been doing at nextiva has been too good to knock them down a point. I know that some people just don’t fit in. But there still needs to be a better job of setting expectations, hiring people, or getting people knowledgeable about the company. From my lens it just doesn’t feel right. Turnover is expensive and the company can save money and be so much better if the right people are hired and supported the right way from the get go. This isn’t a Zenefits situation that was hiring college kids that came to party and not to work, so don’t get me wrong. I get frustrated when I hear about someone leaving or getting fired and I don’t know what is being done to make this better. For a company that’s been around for so long it needs to be better. I want to be at Nextiva for a long time and I wish the people I started with would be in the same position. I’ve learned that it’s not the kind of company where you come in and do the standard time and move up the ladder. You have to stand out and take charge. I got this advice from my first manager and it’s helped but it’s not a philosophy that’s promoted enough and that may be one reason why people leave. Because they don’t know. If you are not bought in to the company, it’s a tough place to come to every day.

      avatar
      Nextiva Response
      9y
      Thank you so much for taking the time to write such a positive and detailed review! We appreciate your honest feedback about our strengths and areas in which you believe we can improve. We are very proud of the culture we have built at Nextiva, and although we are growing rapidly, we are focused on creating an environment that makes our team members feel welcome and important every day. We understand that with a fast-growing organization, the hiring process is not as traditional as most companies, but we do our best to hire the most qualified people for each position. It is clear to us that we made a great choice with bringing you to the team! We are so pleased to hear that you are enjoying your experience at Nextiva and that you care enough to share your thoughts about it openly. If you have any other specific suggestions that you would like to share with us internally about how we can make our organization even stronger, please reach out to us at hr@nextiva.com.

      Explore other reviews about Nextiva

      5.0
      Jun 8, 2026
      Gtm ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

      Cons

      Nothing I can think of

      avatar
      Nextiva Response
      1mo
      This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
      1.0
      Jul 1, 2026
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some people are nice to work with

      Cons

      Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

      7
      avatar
      Nextiva Response
      4d
      We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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