Not what it seems - Account Executive Nextiva Employee Review

1.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- Catered food a couple of times a week - the work hours are actually great - the product is good

Cons

- there is no sales process, sales trainers have zero idea what they’re doing and have no plan - the price of the service is higher than the rest of the industry, in an industry where people mainly shop on price - sales leadership is not good, they don’t seem to care about the AEs - things are always dispersed, then changed, then messed up - a lot of leadership is new to the company so they’re deferring questions to other people - the training may be the worst training program I’ve ever seen, there is literally no rhyme or reason - no employee wellness benefit, they hired a lady who comes once a month instead of subsidizing wellness payments, the benefits package is actually subpar compared to other employers in AZ

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Nextiva Response
8y
Hello there - Thank you for submitting a review of our company. We’re sorry that your experience with us did not meet your expectations. We take pride in our top of the line training program, our leadership, and our recognition as one of 2018’s healthiest employers as a result of our focus on employee health and wellness. Our team continues to be our most valuable asset - because of this we take all feedback to heart, and understand that under our rapid growth there is always room for improvement. We’d like to encourage you to reach out to our Human Resources department via email if you have more specific feedback at: HR@Nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9
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Nextiva Response
1w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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