-Training is abysmal
-Management is lackluster
-The products sold are too expensive for the market it attempts to serve.
My overall experience with Nextiva was extremely disappointing. During training you will be making 150 plus dials a day to prospects that have no need or desire to interact with Nextiva. A lead is loosely defined as a prospect that either clicked a link on a website or has previously refused the Nextiva products. You will call leads several years old in hopes that they have a current problem with their provider. There are no rules in place that prevent you from stepping all over the other 80 account executives calling the same prospects at the same time. Do not call requests are ignored, you will not receive any warm leads, and the recently reduced expectations are still unrealistic. I would encourage anyone reading this to pay attention to the managers and AE's demeanor's while you tour the second floor during your interview. Everyone seems tired, frustrated, and out of energy.