Worst Training I’ve ever experienced - Account Executive Nextiva Employee Review

1.0
May 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Fair base pay and commission structure

Cons

I sat through training for a month or so and it was so unorganized and inconsistent it’s not even funny. The recruiter said it was all “hot leads” and it turned out to be leads that are up to ten years old that have been called probably over 100 times and they want nothing to do with nextiva...but they were so vague with training they give you minimal product knowledge and then throw you on the phones and say make 150 dials. There was no structure to the training and it was one guy managing 50 new hires...worst sales job I’ve ever experienced

avatar
Nextiva Response
8y
Hi there - thank you for taking the time to write a review. We apologize that your experience at Nextiva did not meet your expectations, but we do pride ourselves in our top of the line training and in our management. We appreciate your suggestions and encourage you to email hr@Nextiva.com for any further comments.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

avatar
Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9
avatar
Nextiva Response
1w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
See reviews by: Helpful|Rating|Date|All