- Pay is low, you can work for a competitor for a 50% increase in your salary.
- Upper management is like a high school clique. Barely give you the time of day if you have any questions. Your manager will always have something going on that is more important than helping you. (like shopping for shoes online, or discussing golf with the boys, or complaining about their love life)
-General lack of professionalism throughout the company.
- NOTHING at this company is linear. Things change rapidly and there is no real plan in place. They just kind of throw things against the wall and run with whatever sticks. This will not be communicated to you until long after a decision is made.
-Communication between departments is terrible. Each department has their own agenda and process to get things done. No synergy at all. This is often a point of frustration for customers as they get told 3 different things from 3 different departments.
- Slimy techniques of not telling the full story to customers up front. Throw customers in 3 year contract (usually oversold products that they do not need) and when they call in to remove services after paying however many hundreds of dollars per month extra they are redirected to the company's binding terms and conditions. End of story.
-The level of integrity in the sales department gets increasingly lower every month. You will be told to do "whatever it takes to process a credit card"
- Hard to make any money in sales anymore. When I first started there were probably 75 account executives on the floor trying to break the elusive "$200k new revenue" goal. When I left there were probably 150+ Account executives and we still couldn't hit 200k.
Overall I had a good experience at Nextiva. I learned a lot about sales from my peers who were extremely supportive, however the culmination of things stated above caused me to leave for a better opportunity.
