Throwing people up against the wall to see who sticks! - Inside Sales Representative Nextiva Employee Review

2.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Free meals on certain days of the week. Flexible work shifts.

Cons

Oh goodness, where do I start. This is where entry level people go to get their feet wet and to see if they like sales. It's where seasoned professionals go to die. MAJOR micromanagement. Like nothing I've ever seen....seriously! The tenured reps who are younger in age are catered too from all levels. The newbies and older people in the office are left to sink or swim. Turn over is unbelievably high, seriously, people are leaving one way or another just about every day. This is why they have a training class of about 20 starting every 2 weeks. Yet no additional desks are added. What does that tell you? If you require to be babysat, want to make very little money even if you do make it through training and the nonsense, then go ahead and apply. If you require and are seeking a more professional environment with great income opportunity even in your 1st year with a level playing field across the board, then this is not what will work for you. It's just that simple. Horrible PTO that they don't encourage you to take and only 7 days of holiday which is low in comparison.

avatar
Nextiva Response
7y
Thank you for your feedback and we're sorry to hear that you had a disappointing experience. Nextiva provides all employees fair and equal opportunities to succeed. While we do provide some free meals, that's certainly not the only positive benefit/perk that we provide to our team. Your comments will be taken into consideration to help us continually improve. If you have any further comments or suggestions, please feel welcome to contact us at hr@nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

avatar
Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9
avatar
Nextiva Response
2w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
See reviews by: Helpful|Rating|Date|All