Cluster - Tier II Account Executive Nextiva Employee Review

1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

They will hire anyone that will do anything for work.

Cons

Sales managers are unprofessional. Calls get transferred to your line when they should be going to extremely knowledgable engineers, and you’re left being sworn at. Less than a month into the “remote position” that was advertised, we are being rushed back into an office. Not the office in Scottsdale that I applied to either which would be fine assuming there was no virus. No, one that’s in downtown Phoenix. No option to work from home, to the point where they just let their top manager by every metric resign because he lives in Kansas City. This company churns and burns and is a turnover machine that doesn’t actually care about its employees. Also, the health insurance is so bad/expensive/Cigna, that I can’t even accept it. So my wife is out working over time to pay for insurance because Nextiva cheats out everywhere.

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Nextiva Response
5y
Thank you for taking the time to leave us a review. While we appreciate your feedback, there is some false information in your review. At this time, Nextiva is not requiring any of its employees to return to the office, but we have welcomed some teams back using new office protocols to keep everyone safe and healthy. Our roles have always been advertised as temporarily remote due to COVID-19 with the expectation that once safe, we will return to the Scottsdale office (we do not have an office in downtown Phoenix). We're sorry to hear that you have had a poor experience with management and that our benefits didn’t match your expectations. We would encourage you to review our four different medical plans to select the best fit for you. Please don’t hesitate to reach out to the People Team at people@nextiva.com if you have any further questions or concerns.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9
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Nextiva Response
2w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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