Heading downhill fast - Sales Representative Nextiva Employee Review

1.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote work , thats about it.

Cons

Not sure where to begin: - Support is outsourced to Kyiv Ukraine - Sales is in process of being outsourced to Phillipines. - 2 of 8 sales teams have hit team quota 2 times (total) in the last 24 + months - Platform launched without proper QA , simply setting up a single phone can be a laboorious experience ( expect up to 3 hours) - Platform launched with known Class A issues because 'Thats what Apple does, they fix it later' , news flash youre not Apple you dont have a moat or any brand name cache. - lots of upper management change, saw 3 different VP of sales in 3 years time. 3 directors in the same period as well. - Folks refusing 'promotions' becuase a promotion means a higher quota with no additional resources to hit it. - And for sales folks , it will be almost purely transactional, add on orders from your customers will not count to your quotas .

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Nextiva Response
5y
We're sorry to hear you had a disappointing experience. Nextiva is one of the fastest growing tech companies in Arizona, and with that comes a lot of change! We do want to point out that our support is not outsourced in Kiev, we actually have a portion of our Nextiva team that is located there. When it comes to hitting quota in the past two years, our teams have had a lot of success! We thank you for the feedback and have shared these comments with our management team so we can better improve the employee experience. If you have any additional feedback, please email the People Team at people@nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9
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Nextiva Response
1w
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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