Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,277 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 47 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

One of the great place to work - Customer Success Manager Nextiva Employee Review

5.0

Oct 10, 2023

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I have had the privilege of working at Nextiva for some time now, and I am pleased to share my thoughts on this remarkable company. 1. Strong Leadership: One of the standout features of Nextiva is its strong and visionary leadership. The company is guided by a management team that truly cares about the well-being and professional growth of its employees. Their open-door policy and commitment to transparent communication foster a sense of trust and confidence throughout the organization. 2. Innovative Environment: Nextiva is at the forefront of technology and innovation in the communications industry. It's invigorating to be part of a company that encourages and supports innovative thinking. This not only keeps us on the cutting edge but also empowers employees to contribute their ideas to the company's growth. 3. Employee Development: The company is dedicated to the professional development of its employees. I've had numerous opportunities for skill-building, training, and career advancement. The company's commitment to ongoing learning and development is truly commendable. 4. Collaborative Culture: Nextiva fosters a collaborative and inclusive culture. The team environment is incredibly supportive, and everyone is encouraged to share their knowledge and work together to achieve common goals. The culture truly promotes synergy and a shared sense of accomplishment. 5. Work-Life Balance: The company understands the importance of work-life balance and offers flexibility to employees. This balance is crucial for personal well-being and helps in maintaining a high level of productivity and job satisfaction. 6. Competitive Compensation: Nextiva offers competitive compensation packages and recognizes the contributions of its employees. The performance-based rewards and benefits add a lot of value to the overall employee experience. In summary, working at Nextiva has been a rewarding experience. The company's commitment to its employees' growth, its innovative approach, and its collaborative culture make it an exceptional place to work. I am proud to be part of the Nextiva team, and I look forward to many more years of growth and success with this outstanding organization.

Cons

I'm delighted to report that my experience at Nextiva has been overwhelmingly positive, and I cannot identify any substantial cons to working for this company

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5.0

Jun 8, 2026

Gtm ai engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

Nextiva Response

1mo

This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!

1.0

Jul 1, 2026

Specialist

Recommend

CEO approval

Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

9

Nextiva Response

2w

We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.

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One of the great place to work - Customer Success Manager Nextiva Employee Review

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