Stay far away - Account Executive Nextiva Employee Review

1.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, spiffs are pretty good from

Cons

My experience with Nextiva has been nothing short of a nightmare. The company's management is utterly incompetent, and the lack of training is alarming. It's clear that the director has no qualms about berating and cursing at employees, creating a toxic work environment. It's shocking that a company would allow such behavior to go unchecked. The complete lack of professionalism from the director has lead to an environment of fear and stress. Employees are constantly on edge, dreading the next outburst or verbal attack. This has had a devastating impact on morale and productivity. It's no wonder that turnover at this company is sky high; I can't imagine anyone wanting to endure this kind of treatment for long. The absence of proper training has only exacerbated the problem. It's as if the company expects employees to fend for themselves, throwing them in at the deep end without any support or guidance. This is a recipe for disaster and sets employees up for failure from the start. It's no wonder that the company is struggling, given the blatant disregard for proper onboarding and development. I can't in good conscience recommend Nextiva to anyone, whether as an employee or a customer. The toxic work environment and lack of leadership make this a company to avoid at all costs.

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Nextiva Response
2y
Thank you so much for the contributions you made while working at Nextiva. The inside sales team has been expressing a huge improvement in culture since implementing new leadership, so Im happy to report that morale is in a great place. - Alex from Nextiva.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
6d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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