How do I summarize the cons of Nextiva except to say that I don't believe a single positive review on this site. They are from the marketing group, or a result of being paid or bullied by marketing to write them. This company is led by one of the most toxic, bullying narcissists! He leads by fear because if you ever question his way of thinking or doing, he will have you fired. They have spent millions of dollars hiring top talent, only to have them wash out within 12-18 months, or less because Tomas Gorny will not allow them to do things any other way than he did them 14 years ago. As he fires them, he brings back those that said yes to him in the past and will do so again because he only wants things done his way. His executives are fearful of him and have "fallen in line" to his ways. Others in his "executive" team, and that is a loose term for this group, have little to no experience in business, but do suck up in the most remarkable way. The greed of the owner/founder/CEO is toxic to everyone else. His strategy to buy other companies so he owns all of the code is not flawed, but his selection of what he buys is. It's a joke that they bought a social company almost 2 years ago and still can't figure out how to integrate it into the Nextiva portfolio. This latest acquisition of a CCaaS company with 15 people will never result in anything because they just don't know what they bought, or even what to do with what they bought. I watched many people need to take leaves of absence because of the hostility, harassment, undue and unrealistic pressure put on them, and the complete lack of employee concern. Little to no increases (1.5%) and no full bonus payout in years make it a place where you cannot win. This place will set you back years in your career development, not to mention your personal mental health.